By accessing this website or any service on this website, you signify your acceptance of these terms and conditions as discussed below. Laser Woodpecker reserves the right to change, remove or add to these terms and conditions at any time without notice. Any modifications are effective immediately.
The materials found on this website, as well as the organization and layout of this site, are copyrighted and are then protected by the United States as well as worldwide copyright laws and treaty provisions. Materials found on this website, include, but are not limited to text, images, video, audio and video clips. You may access, download and print materials from this website solely for personal, non-commercial use, however, any print out of this web site, or portions of the web site, must include acknowledgment of Laser Woodpecker as the rightful owners of the material being used. No right, title or interest in any of the materials contained in this website is transferred to you as a result of accessing, downloading or printing such materials. You may not copy, modify, distribute, transmit, display, reproduce, publish, license, create derivative works from, link to or frame in another website, use on any other website, transfer or sell any information obtained from this website, without written permission from Laser Woodpecker. As a condition to your use of this website, you warrant to Laser Woodpecker that you will not use this website for any purpose that is unlawful or prohibited by the Terms stipulated above, including without limitation the posting or transmitting of any threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material. If you violate any of these Terms, your permission to use this website immediately terminates without any notice. Laser Woodpecker reserves the right to deny access to anyone at its discretion for any reason, including for violation of these Terms.
It is illegal to reproduce or distribute copyrighted material without the permission of the copyright owner. In most cases, the copyright owner is the artist or photographer themselves. By providing artwork to Laser Woodpecker, you grant us a limited, royalty-free and non-exclusive license to use, adapt, transmit, transfer, store, reproduce, and prepare derivative works of display the content in connection with our products, services and website. Content may be used for, but not limited to the following; samples, website imagery, promotional materials and displays. All concepts furnished to the client or for client review and comment purposes only. Laser Woodpecker retains the rights to concepts, comprehensives and all artwork involved in the design process prior to and including the final artwork and is granted the rights of use in promotional and advertising and marketing materials. All artwork designed by Laser Woodpecker and any modifications to artwork submitted to Laser Woodpecker remain property of Laser Woodpecker and may only be released at the sole discretion of Laser Woodpecker.
You, the client, unconditionally guarantee that any element of text or graphics furnished to Laser Woodpecker for inclusion in the design do not infringe on any copyright or trademarks that have been already established by another company or organization. The Client will hold harmless and protect Laser Woodpecker from any claim or suit arising from the use of such as furnished by the client. Laser Woodpecker strives to produce original artwork and uses artwork legally available to us by ownership or through other legal sources. If, however, it is brought to our attention that we created artwork for you, which accidentally infringes on any existing trademarked artwork, Laser Woodpecker's liability is limited only to a refund of the paid amount. Laser Woodpecker will not research checking on the legal availability of the name or logo we are creating designs for. It is the client’s responsibility to ensure that the name of their product, logo design, company or service is not already in use, and it is the client’s sole responsibility to secure a service mark or trademark to protect the rights to any name or image. Laser Woodpecker will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.
You may not send Laser Woodpecker any photos, artwork or text that contains material that is unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, profane or offensive in the sole discretion of Laser Woodpecker.
Submitted artwork is assumed to be correct. No digital proof will be provided if artwork is provided to Laser Woodpecker by the Client. Laser Woodpecker is not responsible for any errors in submitted artwork. Any setup or designed artwork done by Laser Woodpecker will be sent for approval. Upon approval, the layout and design is considered final artwork.
All content that is found on this website is provided “as is” and comes without warranties of any kind either expressed or implied. Other than those warranties which under the United States Law are applicable to these Terms, are implied by law and are incapable of exclusion, restriction, or modification, The content that is found within this website is provided solely for your information and convenience only. Laser Woodpecker does not warrant or make any representations regarding the results that may be obtained from the use of this website, or as to the accuracy, reliability or currency of any content, service and/or products acquired pursuant to your use of this website. By way of example, and without limiting the generality of the foregoing, Laser Woodpecker shall not be responsible or liable for any claim or damage arising from failure or performance, error, omission, interruption, deletion, defect, delay in operation, computer viruses, theft, destruction, unauthorized access to or alteration or personal records, or the reliance upon use of data, information, opinions or other materials found within this website. You acknowledge and agree that Laser Woodpecker is not liable or responsible for any defamatory, offensive or illegal conduct of other subscribers or third parties.
Photos shown online, in our brochures, and physical samples that you receive are representative of the wood species only. Variation in color, figure and other natural characteristics including but not limited to thickness, translucency, texture, grain pattern, wood knots, amount of grain and color, including within the same specie, can occur. Veneer wood is a natural product and will always exhibit individual features and character marks. Certain species are more opaque than others. Typically, the lighter the wood is, the more translucent it is. Although two species of wood may be cut to the same thickness, one may feel thicker due to the density of the wood specie.
Porous woods, such as Ash, Oak, and Walnut do not engrave as well due to the open grain on the surface of the wood.
Engraving on a dark wood, like Walnut or Koa, the engraving may not appear as legible as compared to lighter colored wood species.
Payment is required at the time of order. Your card will be charged when order is placed.
After placing an order online, if you make a request or change to your order that influences the total price, you are responsible to pay for any additional fees to your order. A separate invoice will be provided to you with the cost difference. Payment of the remaining cost must be paid before production of your order. Failure to pay the remaining amount will delay the processing and shipment of the current order. These fees may include but are not limited to: expedited shipping fees, rush production fees, set up fees, premium wood fees or bleed artwork fees.
The time Laser Woodpecker needs to prepare an order for shipping varies. For details, see individual products' pages.
The processing time does not include shipping time, or time during the proofing phase.
Rush orders are available for most orders for additional fee.
The rate charged for the shipping of your order is a flat fee and is shown on the products' pages. Before the final checkout page you will be shown what the cost of shipping will be, and you have a chance not to place your order if you decide not to.
Shipping tracking information for orders is available.
If shipping overage occurs, it will be refunded.
The Client is responsible for any customs and import taxes that may apply. Laser Woodpecker is not responsible for delays due to customs.
Laser Woodpecker does not accept cancellation of order.
If there are any problems with your order, you must contact Laser Woodpecker within 5 days of receive of order and the item(s) must be returned to Laser Woodpecker within 7 days of receive of order for our review before we are able to refund or redo the order. Products that have been used or altered will not be accepted for return, refund or exchange. Orders will not be accepted for return after the above mentioned time limit. Returns or exchanges for any of the reasons related to natural occurrences and/or stated in the previous sections of this Terms and Conditions are null and void.
You will be responsible to pay for all shipping costs to return and exchange your item. If the item is not returned in its original condition, you are responsible for any loss in value.
Because of the nature of these items, unless they arrive damaged or defective, Laser Woodpecker can not accept returns for custom and personalized orders.
Products damaged, shorted or missing in transit, by shipping carrier (i.e. UPS, USPS, FedEx etc.) require the receiving customer to notify the shipping company and Laser Woodpecker immediately. You must show “in writing” that any package received damaged or shorted, and file a claim within twenty-four hours. The package should be left as it was received in the event of inspection. It is advised to take some pictures as proof. Upon shipping carrier notifies Laser Woodpecker, replacement order will be shipped if necessary.
If an item goes on back order we will ship you the part of your order that is in stock and notify you of the back order. When the item becomes available we will ship you the rest of the order, via ground shipment. You will not be charged any additional shipping and handling for this second shipment.
These Terms and Conditions constitute the agreement between you, the Client and Laser Woodpecker. Laser Woodpecker reserves the right to change these Terms and Conditions at any time without notice.